Dina Downey
Knowledge Manager | Technical Writer | Copywriter

Dina Downey Knowledge Manager | Technical Writer | CopywriterDina Downey Knowledge Manager | Technical Writer | CopywriterDina Downey Knowledge Manager | Technical Writer | Copywriter
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Dina Downey
Knowledge Manager | Technical Writer | Copywriter

Dina Downey Knowledge Manager | Technical Writer | CopywriterDina Downey Knowledge Manager | Technical Writer | CopywriterDina Downey Knowledge Manager | Technical Writer | Copywriter
  • Services
  • Portfolio
  • Reviews
  • Contact
Target your desired customers with our professional marketing and writing services.

Need a Technical Writer or Marketing Writer?

Customer Connections Through Clear, Targeted Communications

Customer Connections Through Clear, Targeted CommunicationsCustomer Connections Through Clear, Targeted CommunicationsCustomer Connections Through Clear, Targeted Communications
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Knowledge Management | Technical Writing | Technical Editing

Experienced Technical Writer & Content Marketing Manager

Your path to your next valued client begins with great documentation and a message that your customers understand and can act upon. You need someone that's experienced in presenting complex information clearly, identifying your potential customers' pain points, targeting markets, targeting verticals, and crafting a clear message that informs employees and inspires potential customers to become valued, long-term clients. 


As an experienced writing and marketing professional with experience in both the Business-to-Business (B2B) and Direct-to-Consumer (B2C) environments, Dina understands the complexities of technical writing, content marketing, knowledge management, and SEO copywriting from all angles. Dina excels at researching complex, technical material so she can translate that information into simple, easy-to-understand, actionable content that is tailored for your target audience. 


Dina will utilize her content marketing management, knowledge management and technical writing expertise to target your audience, deliver your message, and make each customer contact count. 

Content and Knowledge Management

Dina comes from a do-it-yourself-or-it-doesn't-get-done type of environment, so she's used to getting her hands dirty. She enjoys research and delves in to each new project to build her expertise. She'll research your product, industry, and competitors to pinpoint which of your customers' pain points provide the biggest opportunities for your firm. She'll identify gaps in your current content and help you prioritize and focus your documentation and marketing strategy for the greatest impact.


Dina creates content that:


  • is easy to find and understand
  • captures and holds attention
  • increases engagement and traffic
  • builds new and maintains existing customer relations
  • supplements and enhances your overall brand promise
  • delivers the results you need to drive your business forward and achieve the next level of success


See my portfolio!

Professional Copywriting, Technical Writing, Knowledge Management & Content Marketing Services

Dina is an experienced technical writer with a content marketing and knowledge management background. She understands how to identify the most important aspects of your hardware, software, service, or product. Dina will craft simple, easy-to-understand documentation that people without a technical background can understand.


Services include:


  • Technical writing & editing
  • Knowledge management
  • Marketing & communications writing & editing
  • SEO-optimized web copy
  • Content management
  • Brand strategy
  • Market research
  • Press releases
  • Blog posts
  • Case studies
  • White papers
  • Social media
  • Video scripts
  • Articles
  • Brochures
  • eBooks
  • Advertisements
  • Newsletters
  • User guides
  • How-to manuals
  • Technical documentation 
  • Knowledge articles
  • Proposals
  • Presentations
  • Annual reports
  • RFP/RFQ/RFI/RFx responses
  • Banners
  • Event documentation
  • Learning and development (L&D)
  • Training
  • Marketing consultation, planning & budgeting


Contact Dina Today

See My LinkedIn Profile


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